ShanaiBD is a complete wedding and event management platform offering 10+ services under one roof — including event planning, decoration, catering, photography, videography, entertainment, transport, and venue booking. We also handle corporate events, birthdays, anniversaries, and private parties. Whether it's a Hindu or Muslim ceremony, our verified vendors cover every detail from planning to farewell.

Simply browse our verified vendors by service category, view their portfolios, packages, and customer reviews, then click "Book Now" to submit your event details. You'll receive a confirmation once the vendor accepts. You can also message vendors directly through our live chat to discuss custom requirements before booking.

Yes. Every vendor on ShanaiBD goes through a verification process — we review their trade license, national ID, business documents, and past work. Only approved vendors are listed on our platform, so you can book with confidence knowing your event is in trusted hands.

Absolutely. ShanaiBD is designed for exactly that — you can book a decorator, caterer, photographer, and entertainment team all from one place, all under one booking dashboard. This saves you the hassle of coordinating with multiple vendors separately and keeps everything organized.

Yes. ShanaiBD has extensive experience with both Hindu and Muslim wedding ceremonies, as well as interfaith and civil events. Our vendors understand the cultural and religious details of each tradition — from décor and catering to the schedule and rituals — ensuring your ceremony is handled with respect and care.

Each vendor sets their own pricing based on the service they provide. Some offer fixed-price packages (e.g., decoration packages, catering per-plate costs), while others offer custom quotes based on event size, guest count, location, and specific requirements. You'll see transparent pricing on each vendor's profile before booking.

We support popular local and international payment methods including bKash, Nagad, Rocket, bank transfers, and cash on delivery for select vendors. Payment terms are set between you and the vendor — some require a booking deposit, while others accept full payment on the event day.

Many of our vendors offer seasonal promotions, bundle discounts, and loyalty rewards — especially for off-peak wedding dates and multi-service bookings. Follow our newsletter and check the vendor's profile for active offers. Booking 3+ services from the same vendor often unlocks additional savings.

No. All costs — including any applicable transport, setup, or overtime fees — are disclosed by the vendor before you confirm the booking. ShanaiBD requires vendors to be transparent about their full pricing. If you ever encounter an unexpected charge, contact our support team and we'll resolve it immediately.

Cancellation and refund terms are set by each vendor, and are clearly listed on the booking page before you confirm. As a general guideline, cancellations made well in advance typically receive a full or partial refund, while last-minute cancellations may forfeit the deposit. If a dispute arises, ShanaiBD's support team will mediate fairly.

Yes. Every booking generates a digital invoice that you can download from your client dashboard. The invoice includes a full breakdown of services, vendor details, payment status, and any applicable taxes — useful for personal records or corporate expense claims.

We take this very seriously. If a vendor cancels or fails to deliver on a confirmed booking, our support team will step in immediately — helping you find a replacement vendor and processing any eligible refund. Vendors who repeatedly fail bookings are removed from the platform.

Every vendor profile has a built-in live chat where you can message them directly, ask questions, request custom quotes, or share your event details. All conversations are logged in your account so you have a record of what was agreed. No need to share personal phone numbers unless you choose to.

Yes. We use industry-standard encryption, secure authentication, and strict access controls to protect your personal data. Your contact details are never shared with vendors without your permission, and all payments are processed through secure channels. Read our Privacy Policy for full details.

Yes. Every vendor profile shows verified client ratings and reviews from completed bookings. You'll also see a portfolio of their past work — photos, videos, and packages — so you can evaluate quality and style before deciding.

Open a support ticket from your client dashboard with details of the issue, including screenshots or messages if relevant. Our team reviews every report within 24 hours and takes action — whether it's mediation, a refund, or removal of the vendor from the platform.

Absolutely. If you offer wedding or event services — décor, catering, photography, entertainment, venues, or anything related — you can register as a vendor. Submit your company details, documents for verification, and service information. Once approved, your profile goes live and clients can start booking you.